PC Crash while working or even not working in MC 3.5 with it activated and having the image of disc activated is the best option I can think so far.īecause I think that Activation as Dongle In and Deactivation as Dongle out,Īfter each session with my main PC I must deactivate the software because of a hypothetical theft!ġ)If I have the MC 3.5 activated and going for a work or a walk or anything and my PC will be stolen The best thing to do is to have the Acronis image activated for a PC crash. Reloading the activated MC 3.5 image will be fine as will be the same in Avid.ģ)If I Acronis (image) my disc with MC 3.5 deactivated and PC crashes I will be again in trouble because at Avid my PC will look like activated and the image will be deactivated. Restoring the image will have MC not authorized while in Avid it will be activated.Ģ)If I Acronis (image) my disc with MC 3.5 activated and the PC crashes I will be in better shape if my system will not change from the activation. I have a big problem posting in the forums so I can't have all of my thoughts in one place.ġ)If I Acronis (image) my whole disc with MC not authorized and the PC crashes I will have problems working IF I can't reach Avid becaue my system will look like activated on Avid. Image not authorized>PC crashed while running and with MC activated>Call Avid? If my PC crashes while MC is deactivated then I have no problem because I can reactivated. I then have to call Avid which If I can't reach I can't work. Unless the activation system counts the motherboard's clock and can block MC from running. If my PC will stay out of Internet and away from Avid's servers then it would be probably all right. I am recalling my Acronis disc with system not even authorized. So I am going on and having my things done, shooting and editing etc.Īt some point the computer crashes (my main OS disc which never happened to me all of those years not even once, God bless)! Then I am cloning (taking an Acronis image in my case of the whole drive) and then authorize, I am fresh installing everything including MC but not authorizing it. Hypothesis one (Acronis Image with MC not authorized: We will investigate the problem and try to provide you with a solution.Now with the new system Avid says that you must not authorize the system before imaging. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. Then submit a request for technical support. Also make a screen shot of the Device Tree application the way described in this previous post of mine. Please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post. The name of the log file will be snapapi. Get the log file without closing any application windows (including the error message windows if there are any). Reproduce the issue and collect the log file Replace C:\WINDOWS\system32\snapapi.dll with the one from the downloaded SnapAPI archive If the issue persists, please do the following: You should use not only the serial number for Acronis True Image 10.0 Home Upgrade, but also a serial number for your previous version of Acronis True Image when installing the upgrade.Īs for the issue you and radioman have experienced, please download the latest version of Acronis drivers, unpack the archive, install unpacked MSI package and see if the problem persists. The difference is in serial numbers used for installation of the full version and the upgrade version.
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